Our Founders
Niraj Shah
CEO, Co-Founder and Co-Chairman
Niraj Shah is the CEO and Co-Chairman of Wayfair. Niraj co-founded Wayfair with Steve Conine in 2002 and the pair rapidly grew the business to become the largest online retailer of home furnishings, housewares and home improvement goods in the U.S., generating $12.0 billion in net revenue for full year 2023. Wayfair has extensive operations in North America and Europe and employs approximately 11,000 people. Wayfair's family of brands include Wayfair, Joss & Main, AllModern, Birch Lane, Perigold, and Wayfair Professional.
Before founding Wayfair, Niraj served as CEO and co-founder of Simplify Mobile, Entrepreneur-in-Residence at Greylock Partners, COO and a member of the board of iXL, and the CEO and co-founder of Spinners, which was sold to iXL in 1998. Niraj has been included in Fortune Magazine's 40 Under 40, and has won the Ernst and Young's Entrepreneur of the Year award.
Niraj is on the board of the Massachusetts Competitive Partnership, the Cornell Tech Council, the MIT Presidential CEO Advisory Board, and the MGH President’s Council. He is a former board member of the Federal Reserve Bank of Boston. Niraj holds a B.S. in engineering from Cornell University.
Steve Conine
Co-Chairman and Co-Founder
Steve Conine is the co-founder and co-chairman of Wayfair, one of the world’s largest destinations for home furnishings, housewares, home improvement goods and more. Steve leads the many innovations that give Wayfair a technological edge in the online retail business - from the development of architecting software systems to leveraging next-generation technologies such as augmented reality and artificial intelligence.
Prior to co-founding Wayfair, Steve co-founded Spinners Incorporated, an IT services firm. Spinners provided custom application development services to Fortune 500 companies including AOL Time Warner, The New York Times, JP Morgan Chase, and Merrill Lynch. Steve was integral to the development of all technology solutions that Spinners created. He led Spinners to revenue and net income growth of 300% per year while maintaining a 30% net income margin. In 1998, Spinners was sold to iXL, a publicly traded global technology consulting firm.
Today, Steve is a member of the Board of Directors at CarGurus, a leading global online automotive marketplace. Steve graduated from Cornell University with a B.S. in Mechanical Engineering.
Executive Leadership
Jon Blotner
Incoming President, Commercial and Operations
Jon Blotner is Wayfair’s Incoming President, Commercial and Operations, overseeing strategy and execution for the company’s global retail businesses, including Marketing, Advertising, Merchandising, Pricing, Category, Physical Retail, Proprietary & Specialty Brands, and its luxury brand, Perigold. In addition to the commercial business, Jon manages the company’s global operations from our supplier relationships and logistics to ensuring excellent end-to-end services for customers. Prior to that, he oversaw the company’s Exclusive Brands and Specialty Retail Brands, which include AllModern, Joss & Main, Birch Lane and Perigold, as well as Wayfair’s global pricing, forecasting, and merchandising systems and teams.
Before joining Wayfair, Jon served as President of Gemvara.com until it was acquired by Berkshire Hathaway in 2016. Prior to Gemvara, Jon worked for Bain & Company in Boston, Mass. He holds an M.B.A. from the Harvard Business School and a B.A. from the University of Pennsylvania.
Enrique Colbert
General Counsel
Enrique Colbert serves as the General Counsel of Wayfair. Prior to Wayfair, Enrique was General Counsel of Aveksa, Inc., an enterprise software company in Waltham, MA that was acquired by EMC Corporation in 2013. Before Aveksa, Enrique was General Counsel of Blue Cod Technologies, an IT and business process outsourcing and software company located in Marlborough, MA. He began his legal career at the law firm Goodwin Procter in Boston, and currently serves as a Board Member for both The Winter Walk and Boston Medical Center. Enrique earned a B.A. from Dartmouth College and a J.D. from Boston College Law School.
Aanan Contractor
Vice President, Storefront, Fintech & Loyalty
Aanan has 20+ years of deep expertise in the eCommerce, payments and financial technology space with a strong leadership track record driving technology transformation and building complex platforms. Currently she leads Global Storefront, Fintech & Loyalty organization including Product, Experience Design, Analytics, and Engineering part of Wayfair Technology, with the mission of delivering world class inspirational customer shopping experiences to enable Wayfair’s vision of helping everyone create a home they love. Prior to joining Wayfair in Feb 2021, Aanan led Walmart US eCommerce tech and Digital Customer tech at American Express. Before that, she spent 11 years at PayPal, where she played a key role in building mobile commerce, the core checkout experiences, and retail products like PayPal Here and PayPal for Marketplaces.She holds an MS degree in Engineering Management and Leadership from Santa Clara University.
Ryan Fitzpatrick
Vice President, Furniture, Décor and Soft Home
Ryan is the Vice President of Wayfair’s furniture, home décor, and soft home business. Since joining us in 2006, beginning in customer service and then moving on to a series of positions in Category Management, Ryan has driven significant impact across our business, leveraging his deep understanding of the industry, market, and suppliers to shape Wayfair's strategic direction. Ryan also spent two years working in Wayfair’s London office. Ryan graduated with a B.A. in Psychology from Bates College.
Corey Gilbertson
Vice President, Global Head of Pricing & Profitability
Corey leads Pricing, Demand Forecasting, and Profit Management for Wayfair. Corey joined Wayfair in 2010 in Category Management and has held a variety of leadership roles overseeing Analytics, Product, Strategy and Data Science teams building core competencies in Pricing, Demand Modeling, Cost Estimation and Product Assortment throughout the years. Corey holds a B.A. in Economics from Hamilton College.
Ryan Gilchrist
Chief People Officer
Ryan Gilchrist oversees the talent organization, responsible for facilitating the best possible employee experience for current and future Wayfairians. He leads Wayfair’s overall human resources strategy, including organizational design, recruiting, talent management, talent analytics, total rewards, learning and development, and diversity, equity, and inclusion. Ryan is also proud to serve as executive sponsor of the Immigrants@Wayfair employee resource group which supports immigrants at Wayfair by offering resources, sharing experiences, and advocating for solutions to the challenges that are unique to this community.
Ryan has had an extensive Wayfair career, serving in leadership roles across the company, including in Category Management, Global Talent Operations and Talent Acquisition, and for the last four years, in multiple organizations in our Central Talent function. Prior to joining Wayfair, Ryan was an Associate Partner at Bain & Company where he focused on serving clients in the retail and consumer products industry. Ryan holds an MBA from MIT Sloan School of Management and a B.S. in Mechanical Engineering from The US Naval Academy.
Kate Gulliver
Chief Financial Officer and Chief Administrative Officer
Kate Gulliver is the Chief Financial Officer and Chief Administrative Officer for Wayfair, leading the Finance, Talent, Legal, Real Estate, and Corporate Communication functions. Kate formerly oversaw the talent organization at Wayfair where she was responsible for global human capital management, including recruiting, organizational design, talent management, talent analytics, compensation, and learning and development. Prior to leading the talent function, Kate managed the company's Investor Relations team where she drove all communication and relationship development with outside investors, and led the company through its initial public offering (IPO) in 2014. Previously, Kate worked as an investor for nearly five years at Bain Capital, the Boston based private equity firm. She started her career in consulting at McKinsey & Company. Kate holds an MBA from Harvard Business School and a B.A. from Yale University.
Sascha Hower
Chief Global Supply Chain Officer
Sascha serves as Chief Global Supply Chain Officer, leading our Global Supply Chain setup end-to-end, including: Fulfillment, Transportation (3rd party & Wayfair Delivery Network), Returns and Incidents Prevention & Management as well as Supplier Operations platform creation & management. Prior to Wayfair, Sascha was a partner at McKinsey. He was also the COO at Singapore Post Group and CEO of Quantium Solutions, SingPost's international eCommerce logistics arm. He holds a PhD in Corporate Finance and Taxation from the University of Bayreuth.
Liza Lefkowski
Vice President, Curation, Brands, and Stores
Liza oversees all curated experiences for the Wayfair portfolio of brands. This includes the Specialty Brands (AllModern, Joss & Main, Birch Lane), the exclusive private label brands and collections on Wayfair, the global promotions agenda, and seasonal vision. Liza is also responsible for Physical Retail stores across all brands. Prior to joining Wayfair, Liza was a Principal in the Private Equity and Retail practices at Bain and Company. She earned her MBA at Harvard Business School and her ScB in Computer Science at Brown University.
Niraj Nagrani
Vice President, Global Supplier Technology
Niraj leads Product, Design, Engineering and Data Science for Partner Home web/mobile supplier journeys and ML/AI based Technology Platforms across Catalog Management, Promotions, Pricing, Merchandising and Advertising at Wayfair. Before Wayfair, he served as a VP of Engineering at Google, where he was responsible for ML/AI based Web/Mobile frameworks, Cloud/Data Platform and tools for Youtube, Search, Ads and Android platforms. Prior to that, Niraj spent 20+ years holding various executive and engineering leadership positions in VC/PE funded B2B/B2C startups and enterprise companies like Microsoft, Ancestry.com and American Express. He has significant experience in incubating/scaling Saas/Paas/IaaS technologies, teams and digitally transforming them. Niraj has a BS, MS in Engineering and MBA from Northwestern University.
Thomas Netzer
Chief Operating Officer
Thomas is responsible for what matters most to us: Our supplier partners and customers. Ever since joining Wayfair in 2018, he has been driven to scale their experience with us, welcome more and more doing so, and as a result, grow our business as a whole.
From delivering cost efficiency and order accuracy for our customers to driving superior supplier experience through cutting-edge end-to-end logistics and inventory positioning services, Thomas' dynamic global Operations team of more than 10,000 employees strives to excel. That includes the management of the relevant physical and information flow via Wayfair's proprietary offering, inventory management, Castlegate Forwarding, the fulfillment business, as well as last-mile delivery, returns management, and customer service. Before Wayfair, Thomas held several global leadership roles as a Senior Partner at McKinsey & Company for over two decades. He has a Ph.D. in business and a diploma in business administration from the University of Cologne.
Sanjeev Sahni
Vice President, Wayfair Professional & B2C Sales
Sanjeev oversees Wayfair Professional and B2C Sales. Wayfair Professional is our B2B business which serves the unique needs of customers in Interior Design, Office, Contractor, Property Mgmt, Accommodations, Foodservice & Education verticals. B2C Sales is our inbound sales channel, engaging with customers via phone, chat, email and SMS.
Adam Sinoway
Vice President, Global Head of Category Management
Adam leads the Global Category Management organization for Wayfair. He is also responsible for Wayfair Canada, as well as several other teams that are focused on building tools and technology that support supplier partners and internal Wayfair teams. Prior to his current role, Adam led Wayfair’s Home Improvement business, which he transformed from a fledgling business into what is now a market-leading offering that’s scaling rapidly. Before joining Wayfair in 2013, Adam was part of the New Balance Licensing & Brand Extension team. Adam earned his B.A. from Middlebury College and MBA from Boston University.
Fiona Tan
Chief Technology Officer
Fiona Tan is Wayfair’s Chief Technology Officer, and oversees a global innovation team responsible for creating market-leading experiences through its world-class e-commerce platform. Prior to Wayfair, Fiona served as senior vice president of U.S. Technology at Walmart where she was responsible for innovation and engineering execution spanning its site, mobile app and all associate and merchant-facing technology across its e-commerce and stores business in the U.S. Her prior roles at Walmart include senior vice president of Customer Technology and vice president of Engineering. Prior to Walmart, Fiona served in a number of leadership roles at Ariba, where she led a global engineering organization responsible for the strategy, lifecycle, and delivery of the Ariba Commerce Network, as well as TIBCO Software. Fiona has a master’s degree in Computer Science from Stanford and a bachelor’s degree in Computer Science and Engineering from MIT.
Paul Toms
Chief Marketing Officer
Paul Toms oversees our global marketing strategy and organization, responsible for growing awareness, activations, revenue, and loyalty for all of our commercial offerings. In Paul’s 15+ year Wayfair career, he has worked in a number of capacities in Wayfair’s Commercial organization, leading pricing, supplier experience, business intelligence, and specialty retail brands. He ran marketing for Joss & Main and was a leader in the founding of Perigold. Previously, Paul led our Talent teams, experience, and culture as Chief People Officer.
Since 2018, Paul is proud to hold the position of executive sponsor for WayBlack, Wayfair’s employee resource group for employees who identify as Black or of the African diaspora. Paul holds a B.A. in economics from Boston University.