Rob Morgan

Director

Rob leads product management and customer success for Wayfair’s Communications Platform. Leveraging a customer centric approach, Rob loves building effective and efficient platforms that drive value for the end user. He looks forward to driving platform growth by reducing operation complexity and adding revenue driving functionality to help meet Wayfair’s growth objectives.

June 7, 2022
If you're a Wayfair customer or supplier, you have received our promotional and transactional messages. These come in a variety of flavors. For promotions, it could be a Thanksgiving/Black Friday sale or a Summer/July 4th deal. With transactional messages, the focus is on areas such as order updates, shipment confirmations, and cart abandonment messages.
9 Min Read